Return and shipping policy
Shipping and return policy
Shipping policy
All orders are processed in 1-3 working days.
Iceland
I offer delivery with Dropp to any of Dropp’s delivery stations. It’s also possible to pick up your shipment for free at my studio at:
Sýnishorn
Sundaborg 1
2nd floor
104, Reykjavík
Further information for pick-up email yr@yrurari.com
International
All products are shipped in 1-3 days from my studio in Iceland with DHL express with a tracking number. Time of delivery varies between countries.
Contact me at yr@yrurari.com for any questions or enquiries regarding orders.
Return policy
I have a 14 day return policy on my products, giving you 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags.
To start a return, you can contact me at yr@yrurari.com . If your return is accepted, you can send the items to
Sýnishorn
Sundaborg 1, 2nd floor
104, Reykjavík, Iceland
Please add phone and email contact: +354 6625032 and yr@yrurari.com
Ýrúrarí is not responsible for delivery costs when returning an item. Items sent back have to be requested first via e-mail and be accepted.
Refunds
I will notify you once I’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Note that Ýrúrarí is for now only run by me, Ýr, so please be aware that the speed of processing orders may vary in flow with my schedule.